Personal identification information
We may collect personal identification information from Users in a variety of ways including but not limited to Users visiting the Site, registering on the Site or completing an order on the Site. Users may be asked for name, email address, mailing address and/or phone number as appropriate. Users may however visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about a Users means of connecting to our Site, such as the operating system and the Internet Service Providers utilized and other similar information.
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How we use collected information
Synteko collects and uses Users personal information for the following purposes:
- Improvement of customer service
- Respond effectively to Users support needs
- Personalize the User experience
- Understanding how our Users as a group use the services and resources provided on our Site
- Improvement of our website offerings based on the information and feedback received
- Processing transactions
- Administration of content, conduct of a promotion, survey or other Site feature
- Sending Users information they agreed to receive about topics we think will be of interest to them
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
The email address Users provide for order processing will be used to send information and updates pertaining to their order/s. It may also be used to respond to their enquiries and/or other requests or questions. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.