This Privacy Policy governs the manner in which Synteko collects, uses, maintains and discloses information collected from Users of the syntekoshop.com.au Website. This privacy policy applies to the Site and all products and services offered by Synteko.

Personal identification information

We may collect personal identification information from Users in a variety of ways including but not limited to Users visiting the Site, registering on the Site or completing an order on the Site. Users may be asked for name, email address, mailing address and/or phone number as appropriate. Users may however visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about a Users means of connecting to our Site, such as the operating system and the Internet Service Providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance the User experience. The User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or alert when cookies are being sent. If cookies are refused, note that some parts of the Site may not function properly.

How we use collected information

Synteko collects and uses Users personal information for the following purposes:

• Improvement of customer service
• Respond effectively to Users support needs
• Personalize the User experience
• Understanding how our Users as a group use the services and resources provided on our Site
• Improvement of our website offerings based on the information and feedback received
• Processing transactions
• Administration of content, conduct of a promotion, survey or other Site feature
• Sending Users information they agreed to receive about topics we think will be of interest to them

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

The email address Users provide for order processing will be used to send information and updates pertaining to their order/s. It may also be used to respond to their enquiries and/or other requests or questions. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Changes to this privacy policy

Synteko has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. Users acknowledge and agree that it is their responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site or your dealings with this site, please contact us.